Frequently Asked Questions
Windows
How often should I have my windows cleaned?
The frequency of window cleaning depends on various factors such as your location, the weather, and your preferences. Typically, we recommend cleaning windows every 6 to 12 months for residential properties, and more frequently for businesses in high-traffic areas.
Are your window cleaning solutions safe?
Yes! We use eco-friendly and non-toxic cleaning solutions that are safe for your family, pets, and the environment. Our cleaning methods are gentle yet effective in achieving streak-free windows.
Do you clean both the inside and outside of windows?
Yes, we offer both interior and exterior window cleaning. We also clean window sills, tracks, and screens. If you prefer just one side of the window cleaned, let us know!
How do you ensure safety while cleaning high windows?
We prioritize safety above all. Our team is trained in safe working practices and uses high-quality equipment such as ladders and extension poles to clean windows at various heights. We follow all safety protocols to ensure a safe and efficient job.
Do you clean windows in bad weather?
We typically avoid cleaning windows during heavy rain, snow, or extreme wind conditions for safety reasons.
How long does window cleaning take?
The time required depends on the size of your property and the number of windows. For a standard residential home, cleaning usually takes between 2 to 3 hours. Commercial jobs or larger homes may take longer, and we’ll provide an estimated time when you book the service.
Are your window cleaning services guaranteed?
Yes, we offer a satisfaction guarantee! If you’re not happy with the results, let us know and we will make it right. Our goal is to provide high-quality service and ensure you’re completely satisfied.
Do I need to be home when you clean my windows?
It’s not necessary for you to be home during the cleaning, as long as we have access to the areas you want cleaned. However, if you prefer to be home, feel free to stay and watch us work! We can also schedule our services during a time that’s most convenient for you.
How do I pay for the service?
We accept a variety of payment methods, including credit/debit cards, cash, and checks. Invoices will be sent after the job is complete, and payment is due upon completion unless otherwise arranged.
Do you offer any discounts?
Yes! We offer seasonal promotions and discounts throughout the year. Contact us or join our mailing list to stay informed about special offers and deals.
What should I do to prepare for my window cleaning appointment?
To help us work efficiently, please move any obstacles or furniture that may hinder access to windows, such as flowerpots or large decor. If we need access to the exterior of your home, ensure there are no cars or objects in the way. We’ll handle the rest!
What areas do you serve?
We proudly serve greater Knoxville, Maryville, Oak Ridge, and Loudon. Including surrounding neighborhoods and communities. If you’re unsure whether we cover your area, feel free to contact us and we’ll be happy to help!
How can I book an appointment?
Pressure Washing
What services do you offer?
We provide professional pressure washing & soft washing services for residential and commercial properties, including driveways, sidewalks, decks, patios, fences, siding, roofs, and more.
How often should I have my property cleaned?
We recommend pressure/soft washing at least once a year to maintain cleanliness and prevent buildup of dirt, mold, and mildew. However, high-traffic or heavily exposed areas may require more frequent cleaning.
Is pressure washing safe for all surfaces?
Yes, we use appropriate pressure settings and techniques to ensure the safety of different surfaces. For delicate surfaces, we use soft washing methods to avoid damage.
How long does a pressure washing service take?
The duration depends on the size and condition of the area being cleaned. Most residential jobs take between 2-3 hours, while larger projects may take longer.
Will pressure washing damage my paint or siding?
No, our professionals are trained to use the correct pressure and techniques to clean without causing damage. We also offer soft washing for sensitive areas.
Do I need to be home during the service?
No, as long as we have access to the areas being cleaned and an outdoor water source, you do not need to be present.
What happens if it rains on my scheduled service day?
If there is heavy rain or unsafe weather conditions, we will reschedule your service at the earliest available time.